Responsible Gaming

Last updated: 2026 — adlthrift.com

Gambling Should Be Entertainment — Not a Source of Income

At adlthrift.com, we believe that playing at Neosurf casinos and other online gambling sites should always be treated as a form of entertainment — a fun leisure activity, never a way to earn money, pay bills, or solve financial problems. The odds are always designed in favour of the house, which means that over time, players will lose more than they win. Gambling should never be viewed as an investment, a job, or a financial strategy.

Before you play, decide how much money and time you can comfortably afford to spend — and treat any money wagered as the cost of your entertainment, just like a ticket to a concert or a night out. Never gamble with money set aside for rent, groceries, savings, or other essentials, and never borrow money to gamble.

Age Verification — 18+ Only

In Australia, you must be at least 18 years of age to legally gamble, whether online or at a land-based venue. This applies to casino games, pokies, sports betting, and lotteries alike.

Licensed gambling operators are required to verify the age and identity of their customers. If you are under 18, do not attempt to gamble or create an account. We also encourage parents and guardians to:

• Keep login details, passwords, and payment methods (including Neosurf vouchers) out of reach of minors;
• Use parental control software to block access to gambling websites on shared devices;
• Talk openly with young people about the risks of gambling, including gambling-style features in video games.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or income. Ask yourself the following questions honestly. If you answer "yes" to one or more, it may be time to seek support:

• Chasing losses: Do you keep gambling to try to win back money you've lost?
• Hiding your gambling: Do you lie to family or friends about how much time or money you spend gambling?
• Betting more than you can afford: Have you gambled with money meant for bills, rent, or groceries?
• Borrowing money: Have you borrowed money, sold belongings, or gone into debt to fund gambling?
• Neglecting responsibilities: Has gambling caused you to miss work, study, or family commitments?
• Gambling to escape: Do you gamble to cope with stress, anxiety, loneliness, or depression?
• Failed attempts to stop: Have you tried to cut back or quit gambling, but been unable to?
• Preoccupation: Do you constantly think about gambling or plan your next session?
• Relationship strain: Has gambling caused arguments or damaged your relationships?

Self-Help Tools Available to Players

Reputable online casinos offer practical tools to help you stay in control. We strongly recommend using them before a problem develops:

• Deposit limits: Set a maximum amount you can deposit daily, weekly, or monthly. Prepaid options like Neosurf can also help by capping your spending at the voucher value.
• Loss limits: Cap the amount you can lose within a set period — once reached, you can't continue playing.
• Session / reality checks: Enable on-screen reminders that show how long you've been playing and how much you've spent.
• Time-outs: Take a short break from gambling — from 24 hours to several weeks.
• Self-exclusion: Block yourself from a gambling site for a longer period, or permanently.
• BetStop — the National Self-Exclusion Register: Australians can register free of charge at www.betstop.gov.au to block themselves from all licensed Australian online and phone wagering services in a single step.

You can also ask your bank to block gambling transactions on your cards, and consider website-blocking software such as BetBlocker or Gamban for an extra layer of protection.

Support Organisations in Australia

If gambling is causing you or someone you care about harm, free, confidential, and non-judgemental help is available right now:

• Gambling Help Online — Free, confidential 24/7 counselling and support for Australians affected by gambling, via chat, email, and phone. www.gamblinghelponline.org.au | Phone: 1800 858 858
• BetStop — National Self-Exclusion Register — Self-exclude from all licensed Australian wagering providers at once. www.betstop.gov.au
• Gamblers Anonymous Australia — Peer-support meetings across the country for people who want to stop gambling. www.gaaustralia.org.au
• Lifeline Australia — Crisis support and suicide prevention, available 24/7. Phone: 13 11 14 | www.lifeline.org.au
• Beyond Blue — Support for anxiety, depression, and mental health concerns that often accompany problem gambling. Phone: 1300 22 4636 | www.beyondblue.org.au

Support is also available for family members and friends affected by someone else's gambling — you don't have to face it alone.

If You Have a Problem, Seek Help Today

Recognising a gambling problem takes courage — and reaching out is a sign of strength, not weakness. If any of the warning signs above sound familiar, or if gambling is no longer fun, please take action now:

• Call Gambling Help Online on 1800 858 858 — free, confidential, and available 24 hours a day, 7 days a week;
• Register with BetStop to block yourself from all licensed Australian wagering services;
• Talk to someone you trust — a friend, family member, or your GP;
• Use the deposit limits, reality checks, and self-exclusion tools offered by your casino immediately.

Remember: gambling should always be fun. When the fun stops — stop.